T e r m s  &   C o n d i t i o n s

1. Scope of application

You are making a reservation on a website that uses the online reservation-system of The Residency Hotels. The present General Terms and Conditions apply to reservations that you make yourself via the online reservations-systems (QualityOnline) of  The Residency Hotels.

2. Reservations System

The current online reservation-system has real-time access to effective data and the actual availability of the individual hotels, it places effective reservations directly with the individual hotels. Therefore reservations are made, the present online reservation-system may only be used for effectively required bookings, which are subsequently also taken up, and not for fake or test bookings or fictitious reservations.

3. Making reservations
Each reservation will be forwarded to the hotel in question on your behalf by The Residency Hotels, Bhopal.

4. Accommodation contract

The accommodation contract is formed directly between you and the hotel you have selected, as the reservation is being made. The Residency Hotels, Bhopal is not a party to this accommodation contract.

5. Payment

You pay the rate of the room confirmed by The Residency Hotels International online reservation-system directly at the hotel. The hotel may request the advance payment of all or part of the overnight stay. In this case, you will receive a corresponding letter/invoice from the hotel.

6. Room prices

All prices are specified per room and per night and include all service charges, taxes and the value added tax.

7. Privacy

This Statement discloses the privacy practices for the www.hotel-residency.com.
As Sun International respects your privacy, you visit our public website anonymously.

8. Online Booking Facility & Queries

When using our secure online booking facility the personal information you supply serves only to verify the transaction and ensure professional service delivery. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Furthermore, all such employees are kept up-to-date on our security and privacy practices. We will not disclose any of your personal information to any third parties without your explicit permission.

For booking queries please contact  info@hotel-residency.com

© 2006 The Residency